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Terms of Service

Last updated: March 2026

Welcome to Wing&Whiskers. These Terms of Service ("Terms") govern your use of our website at wingwhisker.shop and any purchases made through our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, browsing our products, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

2. Products and Descriptions

We make every effort to display our products accurately, including descriptions, images, and pricing. However, we do not guarantee that product descriptions, images, or other content on our website are completely accurate, current, or error-free. Colors may vary slightly depending on your screen settings.

We reserve the right to modify, discontinue, or update any product at any time without prior notice. Product availability is subject to change.

3. Pricing and Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors.

Payment is processed securely through Stripe. By placing an order, you represent that you are authorized to use the payment method provided. We do not store your full payment card information on our servers.

Orders are subject to acceptance and confirmation. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.

4. Shipping and Delivery

We offer shipping to addresses within the United States and select international destinations. Key shipping details:

  • Orders are processed within 1-2 business days.
  • Standard shipping typically takes 7-15 business days for domestic orders.
  • International shipping typically takes 12-18 business days.
  • Tracking information is provided via email once your order ships.
  • Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, customs processing, or other factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns and Exchanges

Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, product designs, and software, is the property of Wing&Whiskers or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on our website without our prior written consent.

7. User Conduct

When using our website, you agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Interfere with the proper functioning of the website.
  • Submit false or misleading information.
  • Use automated tools to scrape or extract data from our website.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Wing&Whiskers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising from these Terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold Wing&Whiskers, its officers, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of competent jurisdiction.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: support@wingwhisker.shop

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